Maybellineus Customer Service Policy

Our policy is designed to ensure your smooth shopping experience with clear, simple guidelines.

1. Inquiries

Contact [email protected] for product, order, or shipping questions. Response within 24-48 business hours (excl. weekends/holidays).

2. Returns & Refunds

 30-day return for unopened, unused items in original packaging. - Opened items: Non-returnable unless defective (report within 7 days with photos). - Refunds processed in 5-7 business days after inspection (via original payment method).

3. Orders & Shipping 

 Modify/cancel orders within 1 hour of placement. - Tracking number sent post-shipping. - Contact us for delayed/missing orders.

4. Privacy & Authenticity

We protect your personal data; no sharing/selling to third parties. - All products are 100% genuine (authorized retailer). Contact us for authenticity concerns.
We may update this policy; changes will be posted on our site. Reach out to support for further questions.
Maybellineus Team